Terms of service
The szududu.com website is operated by the company:
Joanna Bartel Design
ul. Akacjowa 23
62-025 Siekierki Wielkie
You can contact us via email: [email protected]
This is the time we need to prepare an order for shipping; the number of business days from the moment the payment is received, until we send your order.
It is different for specific products, but varies from 1-7 business days. For details, see individual items.
Shipping options and estimated shipping times
2.1. Standard mail – we use Registered Priority Mail. The shipping takes:
Europe : 5-7 busines days
other locations: 7-15 business days
These shipping times are estimated, but cannot be guaranteed.
Standard mail is trackable only for countries of European Union.
2.2. Global Express – available for most of the countries. Items shipped with Global Express can be tracked. The shipping takes:
Europe 3-6 business days,
other locations – 5-10 business days.
Global Express is trackable for all destinations.
2.3. UPS – available for all the countries. Items can be fully tracked. Shipping times are guaranteed and they vary for specific counties.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We also cannot take responsibility for delays due to customs.
4.2. Bank transfer
Returns and exchanges
I gladly accept returns and exchanges.
Contact me within: 14 days of delivery.
Ship items back within: 30 days of delivery.
The following items can’t be returned or exchanged because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
– Custom or personalized orders
– Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information:
– To communicate with you about your order
– To fulfill your order
– For legal reasons (like paying taxes)